FAQ

Shopping FAQs

1.Where is your company located? Can we come to your factory for inspection?

Our company is located at 588 Tengxi Power Plant Industrial Park, Tengzhou City, Shandong Province. We warmly welcome your visit.

2.What are your company's main products and what are their advantages?

We have independently developed industrial equipment, such as inclined bed CNC lathes, flat bed CNC lathes, CNC vertical lathes, vertical machining centers, horizontal machining centers, vertical CNC milling machines, and CNC lathe milling composite machines.

We have a comprehensive technology enterprise specializing in the design, manufacturing, sales, and service of these products. Our products have high precision, high efficiency, high stability, and low energy consumption. We can also customize products according to customer needs

2.Which machine is suitable for my workpiece?

Please tell me your workpiece specifications so that we can choose the most suitable model for you. If there are drawings, that would be the best, and we can provide better technical solutions.

3.How do you ensure the quality of your products, and what is your quality certification?

We have a strict quality control system from raw material procurement to finished product inspection. We have advanced testing equipment and professional technicians to ensure the accuracy and performance of our products.

We provide a 12-month warranty period and lifetime after-sales service for our products from the date of shipment. We also provide customers with online technical support, spare parts supply, training, and maintenance services. We have a professional after-sales team to solve any problems you may encounter.

4.How do you deliver the product and when is the delivery time?

We can deliver our products by sea, air, or land according to your preferences. We have a fast delivery time of 30-40 days based on the order quantity and product type.

5.What are your prices and payment terms?

Our prices are competitive and reasonable in the market. Telegraphic transfer, letter of credit, payment against documents, acceptance against documents, etc. We can also provide you with trade guarantee services to protect your orders and payments.